Xania Privacy Policy
This privacy policy describes how goelway.com and its affiliates herein referred to as Goelway or Xania collects, stores and uses data collected from its visitors and users. By using Goelway’s products, you are consenting to the practices described in this privacy policy.
What Personal Data We Collect and Why We Collect It
Information You Provide: We receive and keep any data you give us in connection with Xania services. To view examples of the data we collect, go here. You can opt to withhold specific information, but doing so may prevent you from using several of our Goelway products.
Automatic Information: We may use cookies and other unique identifiers to collect some automatic information such as your name, age, email address, phone number, location and IP address among others.
Information from Other Sources: In order to update our records and make it easier to deliver your subsequent order, we may receive information about you from other sources, such as updated delivery and address data from our carriers.
How We Use Your Information
- Personalization/ customization: We use your personal information to recognize your preferences and enhance your experience with Goelway products by suggesting features, goods, and services that may be of interest to you.
- Provide, troubleshoot, and improve Goelway products: We need to collect, store and use your data to provide the necessary services you need at Xania, and when you face challenges, to troubleshoot and improve the services.
- Satisfy the law's requirements: Whenever the law requires us to collect your data, we shall do so.
- Be in touch with you: We need to say hi to you once in a while and answer your questions, so we’d love to know that we are speaking to you.
- Advertising: to help us show you adverts that are of interest to you.
- Preventing fraud and credit risks: We don’t want anyone reaping where they didn’t sow, so we collect information to ensure your money is not exposed to fraud and other risks.
Comments
When visitors leave comments on the Xania platform on Goelway’s site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Who We Share Your Data With
Your data is mostly only shared internally or with a few selected external partners with the aim of making your user experience efficient. This may include third party delivery partners who enable us to deliver value to our customers.
To comply with the law, to enforce or apply our Conditions of Use and other agreements, or to protect the rights, property, or safety of Xania and our users, our users, or others, we release accounts and other personal information as necessary. To prevent fraud and lower credit risk, information is shared with other businesses and organizations.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Although you can opt to withhold specific information, doing so may prevent you from using several of the Goelway products.
Are Xania Products Safe for Children to Use?
Children are not permitted to purchase any products from Xania. We offer things for kids that can be bought by adults. Only your parent(s) or legal guardian can use Xania products if you are under the age of 18. Without the parent or legal guardian of a child under the age of 13, we do not knowingly gather personal information from that child.
How can you reach us
Terms and Conditions apply as per our policies.
By using Goelway products, your use and any privacy issue are governed by this privacy policy and our Conditions of Use, including any applicable damage caps, dispute resolution procedures, and interpretation of the law of the Republic of Kenya. If you have any questions or concerns concerning privacy at Xania, get in touch with us and we'll do our best to address them. Our company is always evolving, therefore our privacy policy will too.